PSTN Switch Off 2027 - Digital Britain

As we navigate the digital landscape of the 21st century, one of the most significant changes on the horizon is the phasing out of the Public Switched Telephone Network (PSTN). This shift marks a monumental transition in global communication infrastructure, as traditional landline systems give way to modern digital technologies. The PSTN Switch Off represents a pivotal moment, signalling the end of an era and the beginning of a new era defined by Voice over Internet Protocol (VoIP) and other internet-based communication methods.

What is the BT Analogue PSTN/ISDN Switch Off?

The BT Analogue PSTN/ISDN switch off is the closure of traditional network lines. Both the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network will stop working by 31 January 2027.

How does it affect my business?

Your business will be required to switch over to Internet Protocol (IP) and integrate with a fully digital network across a fibre-based service. Your broadband will also need to be upgraded.

In addition, any equipment or devices that use the PSTN will also stop working. These include EPOS machines, CCTV, alarms, door entry systems and more.

PSTN Stop Sell

Braodband providers will move into an official stop sell, meaning you will no longer be able to order legacy voice or broadband technology services. This includes upgrading, renewing, and making changes to existing contracts.

PSTN vs VoIP

PSTN is the use of traditional landline phone networks to make phone calls, while VoIP uses the Internet, converting your voice into data packets.

Benefits of VoIP

As well as saving costs, increased call quality and numerous features like ‘video conferencing’, ‘out-of-hours-routing’, ‘call recording’ and ‘voicemail-to-email’ there are many benefits to switching to VoIP including:

Scalability – VoIP services are easy to scale as your business grows. So whether you have 10 employees or 1000 employees VoIP telephone systems will be able to support your growth.
Flexible Working – Using VoIP services makes working away from the office a breeze. All you need is an internet connection.
Integrations – Integrate your phone systems with Microsoft Outlook, Teams, CRMs, and many more business apps to both enhance and streamline your communications within your business.

How we can help you...

Our team will help you make the switch from legacy network to digital services. We’ll guide you to the right plans to match your business needs and give you the best in class telephone systems to enhance your business’s communications.

Make The Switch With Digital Britain.

Fill out your details below and our friendly, helpful advisers will be in touch with all the information about how we can help you switch.

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