Software

We'll help you apply the right technology whilst you focus on your business

It's easy to get sucked into pricy solutions which end up being the wrong fit for your business, which in the long term, can cost you a lot of productivity and buy-in from your staff if you get it wrong.

Customer Care & Service

Look after your customers and manage them pro-actively, keep regularly in touch, show your customers how much you care. See which customers haven’t ordered for a while and resolve potential issues before they become problems. Manage your customers and contacts in the most effective way, allowing you to scale your business.

Marketing & Sales

Automate communications, special and seasonal offers to different groups of customers. Tell your customers about your business developments, new personnel there to help them.

Store databases of potential new customers and target them for your products and services with a comprehensive history stored of every contact, conversation, email etc etc.

Customer Contact & Management

All your contacts, names, positions, phone numbers, email addresses, notes, regular product sales details etc all in one place – stored and backed up – for your easy access.

Software Design, Development & Integration

Creation of systems to fulfil and automate the working procedures and processes of business, achieving maximum efficiency improvements and reducing business costs.

Telephone System & CRM

Design, Development and Tech Support of the world’s most open, advanced and integrated cloud, on-premise, VOIP telecommunications system complete with comprehensive business management information and call recording.

Software as a Service (SaaS)

Development of software systems to be used as a service for SME & Businesses.

Words from Customers

5 STAR! These guys are the real deal. I'd recommend them to anyone!

Warren

Mat and his Team at the Customer Care Group have been nothing short of Accommodating to all of our requests pre-contract and to date have kept to the KPIs we agreed and provide an excellent service to our business.

Simon

At Last an IT company that wants to help me... It's taken me many years to find an IT company that actually wants to understand my business and what i want to achieve. I would strongly recommend this company for any IT and communication needs for your business.

Stephen Thompstone