Solution for

Safety Services

We can’t thank Digital Britain enough for all the hard work, understanding and seamless integration of all our new products…… it really is a massive improvement.
Bill Rogerson Safety Services Ltd.
IT & Marketing
September 2022
billrogersonsafety.co.uk

About

Bill Rogerson has a national reputation for providing small, medium and large organisations with solutions that are proportionate to their needs.
They offer the right advice and guidance in order to take the practical steps to protect their employees and others from harm.
They understand the conflicting demands on their time, money, and resources.
They also understand that they know it’s the law that they must make sure the workplace is safe.

Brief

We were invited into Bill Rogerson Safety Services as concerns had been raised about how inefficient their outdated technology was, and how it was having a negative impact on their customer experiences.
We were asked to investigate all aspects of customer contact points, starting from the initial telephone call, through to the booking, attending and completing of any of their offered services.

Solution

Following on from extensive site surveys, we absolutely understood the different needs of the business and its customers. We planned to meet these additional demands positively with the relevant higher level more robust, greater capacity, technology.
To guarantee the newly expected service delivery quality and the massively increased demands and speeds, it was essential to upgrade and move up to the new-type Managed Gigabyte Service Data Routers and Data Switches, as well as installing the latest Smart Server, to answer their own company’s demands and expectations.
The additional equipment and services provide numerous enhanced added benefits, such as comprehensive High Speed Mesh Wi-Fi coverage, and the latest, fully integrated Telephone/Data Terminals, complete with larger screen, HD speech and informative, intuitive, visual image improvements catering for the increased demands of: Remote Learning // E-Learning // Portal Logins // Teams Calls // Zoom Meetings // Health & Safety Courses
We installed our Telemedia Video Conferencing platform which facilitated all High-Definition multi-room video calls, in conjunction with a dedicated, fixed data connection 100/100, private optic fibre broadband connection.
Finally, our developers created a new modern, dynamic, and user-friendly website, fully focussed on ensuring a positive user experience, easy navigations, simple booking-in process and straight forward payment methods.

Other Projects

By working closely and developing true partnerships, we push each other to new heights and deliver results which are beyond expectations. Our recent clients include…

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