- Digital Transformation
- Why Digital Britain?
The Digital Britain team are skilled and well experienced in Maintenance, Installation, and Project Management as well as ad advice and consultancy. Put the pieces together, and you get a customer service team you can rely on.
Having taken the time to listen carefully to your thoughts, ideas and what you want to achieve for your business, our trained and organised teams will begin making everything a reality. Through our innovative and inclusive design of your business technology solution, our engineers will work closely together with you to guarantee a well planned, smooth running project is achieved within your timescales.
Using our own, experienced and highly qualified technicians, you are always guaranteed the neatest, smartest technology and cabling installations, completed to the most exacting standards and fulfilling to the maximum even the greatest customer expectations. Whether the installation involves internal, external, Category 6, fibre, underground or overhead cabling, everything is absolutely quality assured.
Total peace of mind is what customers need when it comes to vital technology projects. Customers can rest assured that every single customer project is individually planned to perfection, managed professionally and completed in a clean and tidy way. Our engineers will keep you up-to-date every step of the way and keep you informed of progress and the various stages of each element of every technical project. Providing professional training on the use of your new systems and equipment, products and services is something we also take seriously. Implementation, from end to end will always be a smooth-running process for our customers.
Providing unrivalled support and customer care is second nature to our professionals and offering unbeatable service to our customers is what we are all about.
We provide tailored Technical Support to suit every type of customer, all skill sets and we avoid industry jargon by talking in plain English and adapting our support and conversations to the individual needs of everyone.
We are here for everyone, what ever your expectations and requirements, we care and we will always talk YOUR language.
We are always here for you. Of course, our customers know and trust us and are regularly in touch, whatever they need. For help on products and services to resolving technical difficulties and repairing anything broken. Wherever we have supplied and installed equipment and services, maintenance is taken for granted.
OUR maintenance is not just reactive, it is proactive – with our Service Control Centre receiving thousands of positive full functionality confirmations every hour, 24/7 – confirming that our permanent checks on our customers’ systems and equipment are testing positive.
Where our automated (as well as fully staffed) Service Control Centre detects anything less than perfect, our on call engineers are immediately contacted and any tested troubles are rectified before ever being noticed by customers.
Even where we did not originally supply or install your equipment, we are happy to help. We love to solve problems others cannot and we are always proud to be able to achieve higher technical results and functionality than any of our competitors.